1. Subscription Cancellations

You can cancel your premium subscription at any time through your account settings. Canceling your subscription prevents future billing, but it does not automatically issue a refund for the current billing cycle.

2. 14-Day Refund Guarantee

• If you are unsatisfied with your premium membership, you may request a refund within 14 days of your initial purchase.
• This applies only to the first-time purchase of a subscription plan.

3. Exceptions to Refunds

Refunds will not be granted under the following circumstances:

• Requests made after the 14-day guarantee period has expired.
• Accounts that have been suspended or terminated due to violations of our Terms & Conditions or Safety Policy.
• Renewals of existing subscriptions (unless canceled prior to the renewal date).

4. How to Request a Refund

To request a refund, please contact our support team at support@choicemeetup.com. Please include your registered email address, username, and the reason for your request.

5. Processing Time

Once a refund is approved, please allow 5-10 business days for the funds to be credited back to your original payment method, depending on your bank or payment provider.